Last updated: October 2, 2026
1. Acceptance of terms
By creating an account or using VowSign ("the Service") you agree to these Terms of Service, whether on your own behalf or for a business you represent. If you do not agree, do not use the Service.
2. What the Service is
VowSign provides contract templates for wedding professionals, a workflow to fill, brand, send and track those contracts, and tools to collect electronic signatures from your clients. VowSign is not a CRM and does not provide pipeline or project management.
3. Not legal advice
VowSign is not a law firm and does not provide legal advice. Our templates are professionally drafted starting points for common wedding-vendor engagements. We make no representation that a template is suitable for your situation or jurisdiction, and laws differ between states and countries. Depending on where you live you may be required to include specific language stating that the parties agree to use electronic signatures. You are responsible for the contract you send — for anything unusual or high-value, consult a licensed attorney.
4. Your account
You are responsible for keeping your account credentials secure and for all activity under your account. Provide accurate registration information, and do not share your account or permit unauthorised access. You must be at least 18 years old to create a vendor account.
5. Plans, billing, renewal and cancellation
5.1 Plans. VowSign offers a Free plan and paid plans (currently Starter, Pro and Ultimate). What each plan includes and its current price are shown on our Pricing page. Prices are in US dollars and do not include taxes, which you are responsible for where they apply. Starter and Pro can be billed monthly or yearly; Ultimate is billed yearly only.
5.2 Free plan. New accounts can try VowSign free for 14 days or 5 contracts, whichever comes first, with no credit card. The free plan never converts into a paid plan automatically; you only pay once you choose one.
5.3 Payment. Payments are processed by Stripe; we never see or store your full card number. By choosing a paid plan you authorize us, through Stripe, to charge your payment method the plan price plus any applicable taxes now and at each renewal until you cancel.
5.4 Automatic renewal. Paid plans renew automatically for the same period (a month or a year) at the price in effect at renewal, until you cancel. We email you a reminder before renewal, including for yearly plans, with the amount and date. To avoid the next charge, cancel before the renewal date.
5.5 Launch and promotional prices. A promotional price applies only to the accounts and period stated in the offer. Unless the offer says otherwise it is available to new accounts once and applies to the first billing period only; afterwards your plan renews at the regular price shown on the Pricing page and at checkout. Promotions can start or end at any time and do not change the price of existing subscriptions.
5.6 Changing plans. You can upgrade at any time: the change takes effect immediately and you pay the prorated difference for the rest of the current period. A downgrade, or a switch to a shorter or cheaper plan, takes effect at the end of the current paid period. You manage this under Account → Manage billing.
5.7 Cancelling. You can cancel at any time under Account → Manage billing. Cancellation takes effect at the end of the period you have already paid for; your plan stays active until then. Afterwards you keep your account and full access to your existing contracts and signed PDFs, but you can create and send new contracts only within the Free plan limits. Cancelling does not delete your account.
5.8 Failed payments. If a renewal payment fails, Stripe retries it over about two weeks and we email you so you can update your card. Your plan stays active for 3 days after the first failed payment; if it is still unpaid after that, your account moves to the Free plan, and your plan is restored automatically as soon as a payment succeeds. Your signed contracts stay available throughout.
5.9 Price changes. We may change our prices. We will give you at least 30 days' notice by email or in the Service before a change affects you. It applies from your next renewal, and you may cancel before then.
5.10 Refunds. Fees are non-refundable except where required by law. If you believe you were charged in error, write to [email protected] and we will review it. If we discontinue the Service entirely we refund unused prepaid fees pro rata.
6. Your content and your clients' data
You keep ownership of the contracts, client information, logos and files you upload. You confirm that you have the rights to use and share that content and the authority to collect your client's information and signature. You are the controller of your client's information — you decide what to collect and why; we process it on your instructions. We may use de-identified data to operate and improve the Service, and we do not sell your personal information.
7. Electronic signatures and consent
You and your clients agree to conduct these transactions electronically and to use electronic signatures, which are legally recognised under the federal ESIGN Act and the state Uniform Electronic Transactions Act (UETA). VowSign records an audit trail for each signing — signer name, email, IP address and timestamps — and a completed contract locks against further edits. We are not a party to your agreement and take no position on its enforceability. Some document types cannot be signed electronically (for example wills, powers of attorney, notarised documents and certain real-estate transactions).
8. Contracts you already signed
Signed contracts are legal records and you can read and download them at any time, including after you cancel your subscription — a signed contract is never locked behind an active plan. Do not rely on the Service as your only copy: download and archive the signed PDFs you want to keep. If you delete a contract or close your account, we may retain the minimal audit record of the transaction so the signature can still be attested to if it is challenged.
9. Acceptable use
Do not misuse the Service. That includes uploading unlawful, infringing or misleading content, impersonating another person, sending contracts you are not authorised to send, attempting to disrupt or reverse-engineer the platform, or accessing other users' accounts or data. We may suspend or terminate an account that violates these Terms or that we reasonably believe is being used unlawfully.
10. Intellectual property
The Service — its design, branding, template library and underlying technology — is owned by VowSign and protected by law. Your subscription grants you a licence to use the templates to create contracts for your own business. You may not resell, redistribute or publicly publish the template library itself. Your own documents remain yours.
11. Availability and changes to the Service
We work to keep the Service available but we do not warrant that it will be uninterrupted or error-free, and particular features may change during your subscription. We may modify, improve or discontinue features, and we will make reasonable efforts to notify you of material changes. If we discontinue the Service entirely we refund unused prepaid fees on a pro-rata basis.
12. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the output of any template will achieve a particular legal or commercial result.
13. Limitation of liability
To the maximum extent permitted by law, VowSign is not liable for indirect, incidental, special or consequential damages, or for lost profits, lost business or lost data arising from your use of the Service. Our aggregate liability for all claims is limited to the greater of the amount you paid us in the twelve months before the claim arose, or US$100.
14. Indemnification
You agree to indemnify and hold VowSign harmless from claims, damages and reasonable legal fees arising from your content, your use of the Service, or your breach of these Terms — including claims brought by your clients.
15. Termination
You may stop using the Service at any time and cancel from your account settings. We may suspend or terminate your access if you materially breach these Terms or use the Service unlawfully. On termination, your right to use the Service ends, but the sections that by their nature should survive — ownership of signed documents, disclaimers, liability limits, indemnity — continue to apply.
16. Governing law and disputes
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Before filing any claim, the parties agree to attempt to resolve the dispute informally by contacting us. If that fails, disputes will be resolved in the state or federal courts located in Florida, and both parties consent to their jurisdiction — unless applicable law gives you the right to bring a claim elsewhere.
17. Changes to these terms
We may revise these Terms from time to time. Updated Terms are posted on this page with their effective date; if a revision meaningfully reduces your rights we will notify you before it takes effect. Continuing to use the Service after a change takes effect means you accept the revised Terms.
18. Contact
Questions about these Terms? Email [email protected].
